The Perfect Blend of People & Technology

We believe in timeless Customer Experience

From smarter software to specialized Subject Matter Expert Training, our multi-channel expertise encourages engagement that enhances customer expericence and drives conversion.

2020

Founded in March

21

Clients Served

4500

Employee Count

11

Centres

Save Time, Build Revenue

We provide exceptional and unpassed services that delivers premium value to our customers through multiple touch points to ease the customer journey and provide business excellence with a TOOFANI touch.

Redefining Future with Innovation - Access the next-gen ideas for digital-proofing of your business.

Building Trust with Emotions & Innovation - which lead to hundreds of ways for creating in-depth emotional connections.

Why Technotask

Experience

60+ years of collective experience between the Co-Founders of having built, nurtured and grown multi million dollar centres.

DNA of service

DNA of service, and focus on customer delight at all costs

Verticals

From E-Commerce to Agritech and nine more niche business verticals

Retention

High customer retention rate 100% repeat business

Agile

Flexibility, adaptability and rapid scalabilit

Technology

Agnostic to technology; open to client needs

Service Assurance

Service Assurance (TBEM, technology, systems, certifications)

People

Recruitment engine (large volumes at short notice), multi-lingual expertise, affirmative action & CSR

Customer stories

β€œ Your support and efforts have certainly contributed to our success so far. We still have a long way to go but with your constant endeavors 85% of tNPS & BPO scores do not look like a distant dream.”

JOE
E-COMMERCE GIANT

β€œThe significant rise in productivity from the operations team has been massive which has helped us achieve our targeted answering numbers during the BIG BOLD sale period and ensure the quality of calls are not compromised, we have been able to move from 30% to 78% now and marching towards 85%.”

VARSHA
E-COMMERCE GIANT

" There are two types of people who will tell you that you cannot make a difference in this world: those who are afraid to try and those who are afraid you will succeed."

Ray Goforth


Schedule a meeting with one of our experts and make the best decision for your business.